Baker Street Properties uses Buildium as our primary property management software. There are many features available to owners rental on the dashboard which are highlighted in this guide. Buildium offers both a web browser app and a mobile app. Owners can access their dashboard by logging in HERE.

Home Screen Overview: View your property summary, recent transactions, and important notifications at a glance.

Property Performance: Monitor occupancy rates, rental income, and maintenance expenses through interactive charts.‍

View Important Documents: View important documents or files under Rental owner > Documents. You may find the management agreement, city inspection documents or lease agreements here.‍

Adjust Settings: You can use the My settings page to keep your contact information up-to-date. On the mobile app, tap More in the bottom navigation bar to access your settings.

Access Property Financials:

• Navigate to Financials to view your properties’ income and expense activity. Click into each property to get more details on individual transactions. The General ledger gives you a closer look at specific line items.

‍
Make Payments and View Transaction History:

• From the main Rental owner section, navigate to Rental owner ledger. Select Send Funds and select the property to which you are making a payment. Payments can be made by EFT/eCheck or credit card. Once you have filled out your payment details and included a memo, tap Save to review and send the payment.
• The Ledger shows a complete history of all the payments you have made and received for each property.

Generate Reports:

• The Reports section allows rental owners to easily run selected reports about their properties. This is one of Buildium’s most robust and useful features.
• The reports that will likely be most helpful to you as an owner are the Income Statement and Rental Owner Statement. Baker Street’s month runs from the 6th to the 5th and we pay owners on the 6th of each month (unless this falls on a holiday or weekend).
• If you would like to see a full-month report, you would need to set a custom date range, choose the start date as the 7th of the previous month, and end it on the 6th of the current month. For Example, you just received a payout on August 6th for rent paid in August. This payment would deduct any expenses incurred in July. The start date for the report should be July 7th and the end date should be August 6th.
• The Income Statement can often be misleading at first glance, as the report defaults to Accrual accounting, which represents what you should expect to receive in Income and Expenses. However, toggling to Cash accounting will show you what tenants actually paid within that month and what expenses were paid out. Typically Accrual and Cash do match within a month, but this isn't the case if tenants are more than 30 days late on rent and/or if expenses get billed one month, but paid in another month. So, the Cash Income Statement often provides the best representation of the monthly Owner Payout.
• You can star Reports that you use most often by clicking on the star icon to the left of the name of the report. This will move the reports to the Favorites section at the top of the page.

View Work Orders:

• You can navigate to find the Work Orders page under the Maintenance section.
• Work Orders provide the clearest view of completed maintenance work. We've consolidated key maintenance details from the Tasks Section here, giving you a fuller picture of each maintenance issue, including who reported it and how it was resolved.

View Maintenance Bills:

• The Bills page offers another way to track work done at your property. You can find the Bills page under the Accounting section from the left menu. You can filter Bills per the Vendor, Property, Unit, Dates, etc.
• Here you may also find invoices from third-party vendors—for example, perhaps an HVAC vendor or Plumber vendor completed work at your property, the attached invoice may include details about the work performed with associated costs.
• After selecting a Bill, you can see further details including expenses and attachments and any related Work Orders linked.

View Active Listings: From the Leasing section, you can easily view any of your active property listings, including the listing rent, listed date, availability, listing description, and unit photos.

View Applicants & Applications: See tenant applicants and the current stage in the application process.

View Draft Leases & Renewal Leases: View any leases that have been drafted or sent for signature, including new or renewal leases.

You can read more in our Leasing Process for Owners guide.

‍

‍

‍

‍